NEWSTRACK >> The fourth edition of Kochi-Muziris Biennale starting on December 12 Conrad Maldives Rangali Island Announces Opening of The Muraka, World’s First-of-its-Kind Residence Jin Jiang International Holdings Co., Ltd has completed the acquisition of Radisson Hospitality, Inc Alchymi launches new bathroom suites curated by Manish Malhotra AccorHotels organises workshops for its employees to improve their financial literacy 1 2 3 4 5 6 7 8 9 10 ... COVER STORY >> Dealing with Inhospitable Guests Hospitality Procurement - Vendor Evaluation holds the Key BEING INDEPENDENT - How Costly a Proposition? Clean Air - A Selling Point like Never Before Organic Menu - Is the eco - system ready? 1 2 3 4 5 6 MINISTRY >> K J Alphons presides over ‘Programme and Budget Committee’ meeting of UNWTO in Bahrain Dr Jitendra Singh launches Northeast tourism app FSSAI claims approx 10,500 non-compliant Restaurants delisted by e-Commerce food delivery platforms Management of Culinary Institutes should be entrusted to Chefs: Amitabh Kant Academia welcomes government’s move to upgrade NCHMCT to Institute of National Importance 1 2 3 4 5 6 ASSOCIATIONS >> Mandeep Lamba to head HVS Anarock as President- South Asia Jaideep Dang to head the Hotels and Hospitality Business of JLL in India HRAEI Executive Committee stand behind Sudesh Poddar for FHRAI Presidentship HRAWI concludes its 13th Conclave of FSSAI FHRAI AGM and Presidential election ends in high drama 1 2 3 4 5 6 INTERVIEWS >> ‘Bar designs have to be very ergonomic and the equipment needs to be very intuitive to use’ Hotelierjobz.com helps recruiters create ‘Social Media Poster’ to flag vacancies across social media platforms ‘We expect exponential growth for Meads in the next couple of years’ Varanasi Convention will be a memorable experience for delegates ‘Hotel rates are expected to improve in Kolkata over the years to sustain quality and growth’ 1 2 3 4 5 6 DAY IN THE LIFE OF >> Aditi Balbir, co-Founder, V Resorts Radha Bhatia, Chairperson, Bird Group Jose Dominic, CEO, CGH Earth Group Nirmal Khandelwal, Director, FCML Projects Steve Borgia, CMD (Creator-Mentor-Developer), INDeco Leisure Hotels 1 2 3 4 5 6 ANALYSIS >> Indian hotel industry revenues to grow by 9-10% during 2016-17: ICRA Wego debunks the myths around ‘Millennial Traveller’ May 2013 STR Global Construction Pipeline Report Hotels.com analyses popular hotel amenities by Indian and global travellers STR Global report on Asia/Pacific pipeline projects 1 2 3 4 5 6 PROJECT WATCH >> Ongoing hospitality projects Project Investment in Hospitality Sector: December 2011 Ongoing Hospitality Projects: November 2011 Ongoing Hospitality Projects: October 2011 Ongoing Hospitality Projects: August 2011 1 2 3 4 5 JOBSOURCE >> Mega Job Fair in UP distributes 950 jobs to candidates in Tourism & Hospitality sectors EVENTS CALENDAR >> Food & Hospitality Industry all geared for another engaging AAHAR show NEW APPOINTMENTS >> NEW APPOINTMENTS OCTOBER 2018 NEW APPOINTMENTS SEPTEMBER 2018 NEW APPOINTMENTS AUGUST 2018 Marc Gussing appointed as General Manager at JW Marriott Maldives RHG appoints Ramzy Fenianos as Chief Development Officer, Asia Pacific 1 2 3 4 5 6 ACTION CAPTURE >> Constance Le Prince Maurice hosts star couple Shabana Azmi and Javed Akhtar 4th Annual CAMOFAB – Food & Beverage Meet - at Citrus Hotels 62nd Golden Keys International Congress hosted by Mendoza, Argentina Action Capture for March 2015 Action Capture for February 2015 1 2 3 4 5 6 FEATURE >> Restaurant Interior - Need to Balance Design with Food VARANASI - Waiting for Better Days! Heritage Hotels - Holding the ‘Niche’ Tag Intact! Lucknow - A High Stake Hospitality Market Hotel Education: Stuck in a Time Warp? 1 2 3 4 5 6 SPECIAL OFFERS >> Subway India launches new version of flagship offer Marriott International announces hosted honeymoon package under ‘Shaadi by Marriott’ campaign Bird sighting at Royal Orchid Brindavan Gardens, Mysore The Resort, Mumbai unveils monsoon getaway package Sands Resorts Cotai Strip Macao launches exclusive package for Indian travellers 1 2 3 4 5 6 TECHNOLOGY >> TBO hosts first ever 3-city India mega roadshow with a delegation of 30 global hoteliers Hyatt and Quimera Energy Efficiency wins the AEE’s Western Europe Region Energy Project Award 2018 Now manage your room listing on Airbnb via STAAH Hotelogix and RateGain announce technology partnership TripAdvisor unveils beta version of new Site and App 1 2 3 4 5 6 VIEWS >> High Tea vs Afternoon Tea Things Bosses Don’t Like Back to the Future: Hospitality Marketing 2010 Indian hospitality industry in 2010: New security threats necessitate a strong business continuity framework Understanding Ikebana 1 2 3 4 HOTELS >> Conrad Maldives Rangali Island Announces Opening of The Muraka, World’s First-of-its-Kind Residence Jin Jiang International Holdings Co., Ltd has completed the acquisition of Radisson Hospitality, Inc AccorHotels organises workshops for its employees to improve their financial literacy Former IndiGo President Aditya Ghosh joins OYO as CEO The Ascotts eyeing on Goa's market by launching International branded serviced residence 1 2 3 4 5 6 EXPERT SPEAK >> The Digital hotel has Arrived Procurement: The backbone of hospitality Artificial Intelligence: A ‘boon’ for connecting consumers and brands Vendor = Partner ‘Radisson Blu Resort & Spa Alibaug has established Alibaug as a destination’ 1 2 3 4 5 6 EDITORIAL >> Pride over Value The Blame Game! The Power of Branding! Those Low-Hanging Fruits! Investment Matrix 1 2 3 4 5 6 EVENT FOCUS >> The fourth edition of Kochi-Muziris Biennale starting on December 12 HPMF Convention & Awards:A Captivating Show at VARANASI FHRAI Annual Convention, Lucknow: Urges Industry to Explore Newer Opportunities Cheers to the roaring success of Goa Food & Hospitality Expo FHIn Expo India: A successful debut 1 2 3 4 5 6 SPA & WELLNESS >> JW Marriott opens first property in Rajasthan Tattva Spa opens new facility in Courtyard by Marriott Pune Chakan Kairali Ayurvedic Delhi Centre becomes world’s first NABH Certified Ayurvedic Clinic Bvlgari Spa’s luxury wellness facilities debut in Beijing Halotherapy at Shamana Spa, Grand Hyatt Goa 1 2 3 4 5 6 TECHNOLOGY INTERVIEWS >> ‘Our products are built on customer feedback’ ‘With our projects underway, we would be India’s fifth largest hospitality firm’ ‘WorldMiles offers the consumer – power of consolidation’ ROUNDTABLE >> “Overcoming Hurdles in a Kiosk type Restaurants” SPECIAL REPORT >> India Inbound Tourism Report Wine in a keg: A potential proposition? I ndia Hotel Review Report - 2017 Travelport global survey puts India top of digital traveler rankings 2017 India State Ranking Survey 1 2 3 4 5 6 CHEF'S CORNER >> Chef Raymond Sim Master Chef, Radisson Blu MBD, Noida Championing a Noble Cause Chef Toni Rodriguez, Vegan & Pastry Chef, and Founder, Lujuria Vegana Chef Soundararajan Corporate Chef, Mahindra Holidays Chef Ranjit Debnath 1 2 3 4 5 6 SPOTLIGHT >> A Self-made Trendsetter : Vikrant Batra, Founder, Café Delhi Heights & Nueva Rich’s Gourmet Guide 3rd edition underscores global trends Hyatt Regency Amritsar - Upgraded & Updated to Market Demands Crafting & Curating Weddings ‘Slow but steady with Sugar & Spice’ 1 2 3 4 5 6 FLAG OFF >> FIRST TOWNHOUSE by OYO in JAIPUR HOLIDAY INN EXPRESS GURGAON SECTOR 50 ‘VITS UPPER THANE’ THE VAADHYAR’S HOUSE by APEEJAY SURRENDRA PARK HOTELS, CHETTINAD FORTUNE DURGAPUR 1 2 3 4 5 6 DISCHO >> Lords Hotels & Resorts signs luxury Boutique Resort in Thrissur, Kerala 24 Mantra Organic launches RTD variants Godrej Tyson unveils pre-marinated chicken - Achari Tikka & Pahadi Kabab TOPHEADLINES >> Jaitley says, Custom Duty to be increased on processed food, furniture imports, etc. to support domestic industry 25% corporate tax net for MSME enhanced from INR 50 cr to INR 250 cr, says FM Jaitley targets INR 80,000 cr from disinvestment in FY 2018-19 NITI Aayog to create national programme for adoption of Artificial Intelligence Use of FinTech and Big Data will help in the growth of MSMEs, says FM 1 2 3 4 5 6 GST UPDATES >> FAITH to push IGST & rationalisation of taxes for accommodation sector with GST Council FHRAI to broad base its membership to strengthen lobbying power GST on restaurants reduced to 5% across categories without ITC Eateries await GST breather Ministry seeks lower GST for 5-star hotels 1 2 3 4 VIEW FROM THE TOP >> Through a Glass, Darkly Dazzling India: Discoveries Unlimited FAITH- The Scope and Clarity The Power of Table Manners! CRZ - A Careful Response Zone! 1 2 3 BREAKING NEWS >> K J Alphons presides over ‘Programme and Budget Committee’ meeting of UNWTO in Bahrain Right partner is key to bring Iconic luxury brands like Waldorf Astoria to India: Daniel Welk Shri Subhash Chandra presents White Paper on Cruise Tourism to Union Shipping Minister