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Revxpert organises its first Cluster Classroom Programme for hotel revenue managers in Delhi

Tuesday, August 1, 2017, 14:26 Hrs  [IST]
HBI Staff |New Delhi

Revxpert, an agency which offers professional certificate programmes for hospitality students and professionals in revenue management, electronic distribution and e-commerce, and digital marketing, has conducted their first ever 10-day-long Cluster Classroom Programme for hotel Revenue Managers in Delhi recently. Held at Hilton Garden Inn Hotel Delhi from July 10 to 20, the programme received good response from travel and hotel industry professionals from the National Capital Region.

Over 15 expert speakers and trainers from the industry shared their knowledge on Revenue Management and Digital Business of Hotels to the participants at the cluster programme. The expert speakers included Ravish Swarup, Owner of Praxis Services; Vijay Jaiswal, Vice President- Sales, Sarovar Group of Hotels; Tarun Goyal, Owner , Simplotel; Vibhas Prasad, Owner of Leisure Hotels Ltd; Ruchika Kakar, Director of Marketing- Eurasia for Wyndham Hotel Group; Sharda Fonia, Complex Director of Human Resource & Training, The Westin; Mayur Garg, Associate Director of Revenue Management, The Westin; Sourav Mukherjee of Rate Gain, and Rahul Trehan of HRS.

Revxpert tried bringing in thoughts and perspectives from different avenues that a Revenue Manager may have to deal with such as Owners, Human Resource Department, Online Travel Agencies, Sales, Marketing, Travel and Hospitality Technology, etc.

Swarup of Praxis Services said that the revenue managers are not just ‘demand managers but also demand creators’. He said that knowledge of the business is paramount for a revenue manager. uded by saying that, “as a revenue manager, knowledge of your business is paramount”.

Jaiswal of Sarovar Hotels gave a perspective keeping the consumer in mind. He said, “The consumer is not going to change, but his behaviors are changing. So as a revenue manager, it is important to understand, how behaviors are changing”. He also said that, “Since 50% or more of hotel revenues are coming from F&B in a hotel, it is important to also look at revenue management beyond rooms”. 

Anirudh Sharma, who attended all 10 days of the workshop said, “I am overwhelmed to attend the training. It surpassed my expectations. The best part for me was meeting so many industry experts and gaining practical industry insights. The Guide Tool that they used was seamless and user-friendly and I think it was a great initiative."

 Revxpert also announced its next online batch of Revenue Management & Digital Business Programme starting August 16, 2017. These are live, trainer led, scheduled sessions conducted twice a week in either weekday or weekend batch.

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