HospitalityBiz India
Hotels FoodService Operations Ministry Associations Equipment Editorial HR Technology Technology Advisory Board Community
Follow us on Facebook Follow us on Twitter instagram
    Home > NewsTrack
NEWSTRACK

Zomato, Swiggy leading food delivery race in India: Report

Thursday, December 10, 2020, 12:13 Hrs  [IST]

Zomato and Swiggy are leading the food delivery race in India, yet many prefer ordering directly through quick-service restaurant (QSR) mobile apps — such as McDonald's, KFC, Burger King and more, a new survey said on Wednesday.
According to the survey conducted by Market research company YouGov, a majority of urban Indians have downloaded their favourite QSR's app, and many claim their order frequency has increased since then.

The survey showed that when it comes to food delivery from QSR chains; three in five urban Indians (60 per cent) prefer ordering food through apps such as Zomato and Swiggy.

According to the report, 35 per cent choose to place their order directly through a restaurant's mobile app or online through its website (26 per cent).

A few (18 per cent) prefer ordering through both food aggregator as well as restaurant apps.


When it comes to quick-service restaurants, (62 per cent) urban Indians claim to have the mobile apps of their favourite chains.

"Mobile apps have given new meaning to quick service. These apps become more relevant in the current pandemic where social distancing has become a norm," Deepa Bhatia, General Manager, YouGov India, said in a statement

"While many restaurants have their own apps, food aggregators seem to be leading the delivery race," Bhatia added.


The company also said that even though food aggregators lead the delivery race, not all is lost for restaurants.

Among those who already have the app of their favourite food chains, close to half (45 per cent) admit their order frequency has increased since they downloaded the app.

YouGov also revealed that faster or timely deliveries and no delivery charges (42 per cent for each) are some of the other steps that restaurants can take to entice customers to order through their mobile apps.

 (SOURCE: IANS)

 
Print News Email News Back
Bookmark to Add to NewsvineNewsvine Bookmark with del.icio.usdel.icio.us Digg ItDigg
Add RSS to Add to Google Add to My Yahoo! Subscribe with Bloglines Subscribe
 POST A COMMENT
* Name :    
* Email :    
* Message :  
   
RELATED NEWS
»  Choice Hotels Asia Pacific signed Master Franchise Agreement with Suba Group of Hotels in India
»  EatFit introduces HRX’s Premium Functional Food to its Platform
»  Pre-packaged food under GST, 12% tax on hotels with tariff up to Rs 1,000
»  Club Mahindra launches five new resorts in India
»  Horn OK Please, Food Festival 2022 Edition 8.0 scheduled from June 24
»  Japan’s Ise Foods Launches High-quality Egg Sales in India
»  Moët Hennessy India in collaboration with The Soul Company & Dram Attic brings Hanky Panky
»  The Clarks Hotels & Resorts appoints Mr. Ajit Kumar as Director of Food & Beverage
»  Alain Ducasse, founder of École Ducasse visits India to inaugurate the first École Ducasse campus in the country
»  KFC India Sahyog Extends Support to local food businesses in Kolkata
»  Otis’ Made to Move Communities Global Challenge recognizes students representing Otis India for their innovative mobility solution
»  Barbeque Nation at Sayaji Hotel Kolhapur hosts ‘Andaz - E – Lucknow’ food festival
»  RateGain’s PULSE report for May shows No Impact of Global Inflation on Travel Demand
»  Crowne Plaza New Delhi Okhla announces Silk Route Food Festival
»  Aubrei Elite brings highly acclaimed Butler Training Program to India
»  Sattvik Council of India to expand operations in Gujarat
»  Novotel ibis Chennai OMR and Novotel Chennai SIPCOT provides ‘Cooling Kit’ for all the riders of food aggregator platforms
»  Tata Starbucks introduces a Vegan Food Menu in association with Imagine Meats by Riteish and Genelia
»  My Tirth India partnered with over 800 hotels and transporters in India
»  Yummyli Fish & Meat Delivery Start-up Launches App
 
CoverStory
Analysis
 
  The Indian Institute of Architects (IIA) Natcon 2020 virtual event concludes successfully
  Winners of The Park Elle Décor Student Contest felicitated at Indian Design ID 2020
 
weekly
Receive the best of Hospitality content in your mailbox.
Weekly e-Newsletter
Events Calendar




Events
 
 
people
interview
newappoint
expert
© Copyright 2016 Saffron Synergies Pvt Ltd
HOME   |   ABOUT US   |   CONTACT US   |   FEEDBACK   |   DISCLAIMER   |   SITE MAP   |   ARCHIVES