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94% of Fortune Hotels in India awarded Traveler’s Choice Award 2021

Thursday, June 3, 2021, 17:21 Hrs  [IST]
HBI Staff | Hyderabad

Fortune Hotels, a member of ITC’s hotel group announced that 94% of its eligible hotels across 31 cities of India, received the Traveler’s Choice Award 2021 by TripAdvisor.

The Traveler’s Choice Award is recognized as a much sought after and coveted industry level certification presented annual to hotels that are considered the best of the best businesses on Tripadvisor. The recognition uses an algorithm to determine the winners taking into account the hotel’s guest reviews, opinions and popularity within its traveller segment, over a period of 12-months. Hotels that earn excellent reviews from travellers and are ranked in the top 1% of properties region-wise are declared winners.

Speaking on the occasion, Samir MC, Managing Director- Fortune Park Hotels Limited said, “It has indeed been a very tough year for Hospitality. This recognition, which is based on factual customer feedback, is truly humbling. It comes as a testament to Fortune brands’ efforts in delivering impeccable services in the backdrop of the pandemic. It motivates us and strengthens our resolve to rise above the challenges and continue to deliver exceptional/ quality services to our discerning guests with a focus on the ‘Safe Stays At Fortune Hotels’ program that has become the foundation of our guest experience in the year that was and now. The credit for this exceptional performance goes to the hotel teams who have tirelessly worked, to ensure guest delight.”

Fortune Hotels has been receiving the Traveler’s Choice awards for many years now, last year 90% of its eligible hotels were awarded this recognition. The leading chain of first class, full service business and leisure hotels has superseded itself this year and performed even better. This year has been their biggest win percentage, basis eligible hotels, operational for one year and more. Besides the newly opened hotel Dalhousie, two other hotels that remained operational for less than a year because of unprecedented circumstances in their locations did not qualify for the award this year.

Fortune Hotels currently has 38 hotels operating under Select, Park, Inn and Resort brands across 34 cities of India.

The Traveler’s Choice award 2021 was received by most hotels in the chain including the upscale Fortune Select properties in Bengaluru, Navi Mumbai, Mahiya (Kasauli) and Tirupati; Fortune Park properties in Ahmedabad, Bengaluru, Bhubaneswar, Dahej, Durgapur, Sidhrawali-Gurgaon, Haridwar, Hyderabad, Kolkata, Lucknow, Madurai, Mcleod Ganj, Mysore, Rajkot, Thane, Vapi, Vellore and Vijayawada; Fortune Resort properties in Ooty and Srinagar as well as the Fortune Inn properties in Gandhinagar, Ghaziabad, Goa, Jalandhar, Mussoorie, NOIDA, Vadodara and Visakhapatnam.

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