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 COVER STORY

Housekeeping Tech: Old trade, new tricks
Housekeeping is considered as the backbone of the hotel industry. The latest technological advancements has brought about a change in this department’s work system. Hospitality Biz finds out how modern technology is playing an important role
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 INTERVIEW
‘We position ourselves as a business hotel’ - Preet Inder Singh, General Manager, Radisson Blu Hotel New Delhi Paschim Vihar
Radisson Blu Hotel New Delhi Paschim Vihar, with its unique location and product offerings is making its presence felt in Delhi. In a one-on-one with Hospitality Biz, Preet Inder Singh, General Manager of the hotel explains about various facilities and hospitality offerings, the hotel provides
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 EXPERT SPEAK
Restaurant training: Changing a given behaviour to a desired one - Anju Chaudhary, Assistant Professor, BCIHMCT
Few other things are as critical to your restaurant’s success as your staff. No matter how perfect everything else may be, customers won’t come back if they are not treated well by your employees. Even a flawless experience can seem sub-par if the staff seems hurried, disinterested, or otherwise unfriendly. ...read more>>
This Week's Top Headlines
IRCTC to set up budget hotels in Orissa
  The Indian Railway Catering and Tourism Corporation (IRCTC) has decided to foray into the hotel sector for the first time in Orissa. ...read more>>
IHG partners with TravelShark to drive direct bookings worldwide
  TravelShark has signed an agreement with IHG to place more than 100 upscale IHG hotel properties on the expanding TravelShark ...read more>>
Carlson launches advertising campaign for Radisson Blu in Asia Pacific
  Carlson has invested in an international campaign to promote the Radisson Blu Hotels and Resorts Worldwide across the Asia Pacific region. ...read more>>
Indonesia-based Kupu Resorts appoints Tourism Essence as sales and marketing representative in India
  Indonesia-based Kupu Resorts, a five-star boutique brand, recently appointed Tourism Essence as its sales and marketing representative in India. Tourism Essence, a subsidiary of TravelMan, will oversee the public relations, marketing and sales of both ...read more>>
Minor Hotel Group launches its new upscale brand Avani Hotels & Resorts
  Minor Hotel Group has launched its new upscale hotel brand Avani Hotels & Resorts. The new brand will consolidate Minor’s presence in city and resort locations across Asia, Australia, the Middle East and Africa. ...read more>>
Pride Group of Hotels to expand its footprints across North and East India
  The Pride Group of Hotels plans to expand its footprint in North and East India. The Group plans to open two properties in Delhi and Kolkata, for which construction work is currently undergoing. ...read more>>
Concept Hospitality to add 1,000 rooms by 2013 across India
  Concept Hospitality is set to expand the footprint of its brands The Fern and The Fern Residency in India, collectively adding approximately 1,000 rooms to its profile by 2013....read more>>
SABMiller to buy Foster Group's for USD 10.1 billion
  Global brewer SABMiller will acquire Australian beer major Foster's Group for about USD 10.1 billion. Foster's has accepted the offer, nearly three months after rejecting an earlier proposal from SABMiller, citing undervaluation. ...read more>>
Vijay Mallya's USL files petition in Calcutta HC against Kishore Chhabaria's flagship Officer's Choice
  Vijay Mallya-led United Spirits Ltd (USL) has filed a petition against Kishore Rajaram Chhabria (KRC) in Calcutta High Court (Calcutta HC) in India....read more>>
IBA is keen to increase the number of non-alcoholic beverages in India
  The Indian Beverage Association (IBA) is now keen to increase the number of non-alcoholic beverage brands in the country. ...read more>>
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