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 EDITORIAL
Latch onto the domestic pie
There has been a shift, that too a perceptible one, in the sales and marketing strategy of our hotels in the last few years. By hotels, I mean the luxury hotels, who had exclusively focused on catering to international tourists. The increasing competition in the luxury space, and the perceptible fragility and unpredictability of inbound has actually forced these hotels to create demand in the domestic market on a continuous basis, irrespective of the tourism seasonalities, by floating packages exclusively for domestic travellers. The same strategy employed by Low Cost Airlines (LCCs) is being replicated by hospitality players also, to create demand by lowering prices for long-term sustainability. The Taj, The Oberoi and others are all competing for the domestic pie through tantalising offers. The strategy to hold back the Indian outbound and make them experience unrivalled hospitality in India itself has paid off if the growth in domestic overnights in many of the niche luxury hotels are anything to be believed.
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 COVER STORY

Battling Housekeeping Blues

It’s not glamorous, neither is it typically high paying, it is plain boring at times and sometimes even regarded thankless, but undoubtedly housekeeping is the heart of any hotel. In today’s vocal virtual world it is mostly observed that a lot of negative hotel reviews are related to housekeeping blues. Hospitality Biz interacts with key housekeepers and solution providers, inquires how they tackle this challenge, stay motivated and updated
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 INTERVIEWS
‘Our goal is to reach out to Indian restaurants and hotels in next two years’ - Ashish Shah, CEO and Co-Founder, Pepperfry.com
Pepperfry.com, an online shopping website in India, offering products across categories like Home, Furniture, Decor, Furnishings, Kitchen and more, plans to target the hospitality industry in the coming years. In an interaction with Hospitality Biz, Ashish Shah, CEO and Co-Founder, Pepperfry.com shares more information about the company, its offerings and future plans
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This Week's Top Headlines
 
Mumbai will soon get a 362-rooms five-star floating hotel off the Eastern seafront. The project, which is a joint effort of Rashmi Enterprises and MTDC, has got all government clearances and the 12-deck ...read more>>
 
Foreign Tourist Arrivals (FTAs) increased 11.5 per cent to 5.04 lakh last month, from 4.52 lakh in April 2013. FTAs during the first four months of this year were 26.31 lakh, a growth of 6.1 per cent from the same period last year. ...read more>>
 
Taj Group is set to open Taj Dubai in the fourth quarter of this year. Taj Hotels Resorts & Palaces is focused on expanding its footprints in the Middle East with the launch of Taj Dubai in the region’s economic, financial and tourism hub. ...read more>>
 
Hyatt Hotels & Resorts has announced the opening of Hyatt Raipur, its sixth Hyatt-branded property in India and the city’s first international business hotel. As part of Magneto – The Mall, a mixed-use complex, ...read more>>
 
The Worli Development – a project by Oasis Realty, the joint venture between Sahana Group and Oberoi Realty announced their hospitality partner to be The Ritz-Carlton on May 8, 2014. ...read more>>
 
Lemon Tree Hotels announced the opening of their hotel in Whitefield, Bengaluru. Refurbished and renovated into a fresh avtar, the hotel opened to strengthen the group’s presence and expanse in major IT and business hubs of the city- particularly Whitefield. ...read more>>
 
Genting Hong Kong Limited, a global leisure, entertainment and hospitality enterprise, in conjunction with its secondary listing by way of introduction, made its trading debut on the Main Board of the Singapore Exchange Securities Trading Limited (SGX-ST) on May 12, ...read more>>
 
Interval Leisure Group (ILG) a global provider of membership and leisure services to the vacation industry, and Hyatt Hotels Corporation, announced that they have signed a definitive agreement for ILG to purchase Hyatt Residential Group for approximately USD ...read more>>
 
The Indian Embassy in USA will outsource its passport and visa related services to Cox & Kings Global Services Ltd. for all its diplomatic missions in America, following complaints against the current service provider, ...read more>>
 
The Shillim Spa at Hilton Shillim Estate Retreat & Spa has been recognised as the ‘Best New Spa’ (Resort) in India at the GeoSpa asiaSpa India Awards 2013. ...read more>>
 
Starwood Hotels & Resorts Worldwide announced that it will open 35 hotels in the Middle East in the next three years, expanding its portfolio to over 80 hotels. ...read more>>
 
RezNext Global Solutions Pvt. Ltd, real-time hotel distribution technology conducted a survey on the hospitality industry across three cities in India–Delhi, Mumbai and Bangalore, ...read more>>
 
NRAI conducted a CEO session on Expansion and Sustainability in Restaurant Business. Among the panelists were industry leaders who represented the key segments of the restaurant sector. ...read more>>
 
JW Marriott Mumbai will be hosting the World Champion Pizza Acrobat - Chef Pasqualino Barbasso, known for his acrobatic pizza-spinning and twirling dough skills. ...read more>>
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